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Guides, eBooks & White Papers

Black Friday 2025 Playbook (Part 1): Your Winning Strategies for Ecommerce Success

Guide for Athos Commerce (formerly Searchspring) – eCommerce

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Black Friday 2025 Playbook (Part 2): The Ultimate Playbook for On-Site Optimization

Guide for Athos Commerce (formerly Searchspring) – eCommerce

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Black Friday 2025 Playbook (Part 3): Multichannel Domination and Marketing Blitz

Guide for Athos Commerce (formerly Searchspring) – eCommerce

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Black Friday 2025 Playbook (Part 4): Checkout, Retention, and Post-Sale Success

Guide for Athos Commerce (formerly Searchspring) – eCommerce

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The Power of Ecommerce Personalization: Strategies to Engage and Convert More Shoppers

eBook for Athos Commerce (formerly Searchspring) – eCommerce

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Fashion Retailers' Secrets to On-Site and Off-Site Ecommerce Success

eBook for Athos Commerce (formerly Searchspring) – eCommerce

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Drive Google Shopping Performance with Smarter Product Feeds

eBook for Athos Commerce (formerly Searchspring) – eCommerce

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10 Ecommerce Mistakes B2B Businesses Make

eBook for BigCommerce (eCommerce)

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The PCI Compliance Guide For Ecommerce

Guide for BigCommerce (eCommerce)

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The API Economy and Its Impact on Ecommerce

eBook for BigCommerce (eCommerce)

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A Distributor’s Guide to Ecommerce Success and Competing with Amazon Business

Guide for BigCommerce (eCommerce)

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The Five9 Guide to Making Customer Service a More Human Experience

Guide for Five9 (Cloud Contact Center)

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The Five9 Guide to First Contact Resolution

Guide for Five9 (Cloud Contact Center)

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A Retailer's Guide to eCommerce Fulfillment Best Practices

Guide for Radial (formerly eBay Enterprise) – eCommerce

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10 Misconceptions About Building Brand Loyalty in the Age of Amazon

eBook for Radial (formerly eBay Enterprise) – eCommerce

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Top Six Customer Care Trends to Thrive in the Age of the Consumer

eBook for Radial (formerly eBay Enterprise) – eCommerce

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A Retailer's Guide to Omnichannel Customer Care

Guide for Radial (formerly eBay Enterprise) – eCommerce

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Cisco Jabber XCP Performance Tests Results

White paper for Cisco Jabber (Unified Communications)

White Paper
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